cleat.

Guide · Moving abroad

How to keep a US phone number when you move abroad

The flat is packed and the flight is booked. Your number is the thing nobody reminds you about, until three weeks later your bank texts a code while you're sitting in a café in Lisbon and the SIM it went to is in a drawer in your old apartment. Here are the real options, and what to do before you leave.

By the Cleat team · Updated September 15, 2026

First, what is the number actually for?

Be honest with yourself here, because it changes the answer.

  • People. Friends and family call and text you on it.
  • Codes. Your bank, brokerage, cards, PayPal, the IRS or Social Security login, your health insurer.
  • Both.

A lot of people who move find that after a few months, friends have switched to WhatsApp and the number is almost only for codes. That's worth planning for from day one.

The five options

1. Keep your current carrier plan

Nothing changes: same number, same SIM, everything keeps working. It's also the priciest way to hold a number you mostly won't use, and carriers set their own rules on using a US plan abroad for months at a time. Call them, ask about long stays, and get the answer in writing if you can.

Effort: almost none. Cost: your full monthly bill.

2. Port your number to a cheap prepaid plan

You keep the number people and banks already know, and usually pay less for it. Do it before you leave: you'll need your account number and transfer PIN from your current carrier, and the new SIM or eSIM has to be working first. Some prepaid eSIMs also need to be switched on from inside the US. Tello's help centre, for one, says its eSIM must be activated while “physically located within the United States” (Tello). After that, the number still lives in one phone, which has to be on and roaming when a code arrives.

Effort: an afternoon before you fly. Cost: a prepaid plan, plus a phone with room for a second line.

3. Get a new prepaid SIM or eSIM

The same idea without porting. You get a new US mobile number, then change it on every account. Useful if you're dropping a family plan or your carrier won't release the number. The activation catch above applies here too.

4. Move the number to an internet app

Google Voice can take a mobile number and keep it alive as an internet number. Its own help page lays out the terms:

It's free to use after that, and it's great for calls over Wi-Fi. The trade-off shows up with codes. Once the number is ported, it's an internet number, and some services check for that and won't text it (how line-type checks work). Many codes also come from short codes, which internet numbers often can't receive. A business phone company says so about its own numbers: “Quo numbers can't receive short code SMS” (Quo). So the number you kept can stop receiving the codes you kept it for.

5. A real US mobile line you use online

A new US mobile number that lives in a web inbox instead of a phone. Texts reach you in the browser, by email, on Telegram, Slack or Teams, or through webhooks. There's no SIM, nothing to activate in the US, and you can set it up after you've landed with a government ID. It only receives: no calls out, no texts out. Incoming calls arrive as transcripts, so a code read out by an automated call still reaches you. This is what Cleat is, at $24.99 a month.

Side by side

OptionKeeps your old numberLine typeCalls and sending textsNeeds a phone on youEffort
Keep your carrier planYesMobileYesYesAlmost none; the highest monthly cost
Port to a prepaid planYesMobileYesYesDo it before you fly; activation may need the US
New prepaid SIM or eSIMNoMobileYesYesUpdate every account; activation may need the US
Port to Google VoiceYesInternet (VoIP)YesNo, an app$20 port fee; some codes may stop arriving
A real mobile line online (Cleat)NoMobileNo: receive-only, incoming calls as transcriptsNoUpdate your code accounts; set up from anywhere
Google Voice terms from its own help page, checked in September 2026. No option is accepted by every service.

What happens to bank and government codes

This is the part that bites. Banks and government sites text a code to whatever number is on file. If that number has been cancelled, recycled or turned into an internet number, you find out at the worst moment: a card blocked while you're travelling, a login you can't finish.

Government logins are strict about this. Login.gov's help pages are blunt:

The lesson applies everywhere, not just Login.gov: add a second method where you can, like an authenticator app or a security key, and don't leave a number you're about to lose as the only way in.

Your moving checklist

  1. List every account that texts you a code. Search your messages for “code” and “verification”. Banks, cards, brokerage, PayPal and Venmo, insurer, Login.gov or ID.me, your employer, Apple or Google.
  2. Pick your option before you pack, since porting and some eSIM activations need you in the US.
  3. If you're porting, get your account number and transfer PIN, and don't cancel the old plan until the new one confirms the move is done.
  4. If you're getting a new number, add it to each account while the old one still works, then log out and back in to test.
  5. Add a second sign-in method (an authenticator app or security key) wherever it's offered, starting with government and money accounts.
  6. Print or save backup codes somewhere that isn't your phone.
  7. Update your address and phone with your bank so their fraud team can reach you.
  8. Keep the old number alive for a month after you land, in case you missed an account.

Where Cleat fits

If the number is really for codes, Cleat is the low-effort version: a receive-only real US mobile line, $24.99 a month, cancel anytime, with no phone to keep charged and a shared inbox if your partner needs the codes too. Every owner verifies their identity. It can't keep your old number, and you can't choose the area code. Most services that refuse internet numbers accept a real mobile line; no provider can promise that every one does. More on living abroad in Cleat for expats and non-residents, the fine print in pricing, and a SIM compared head to head in Tello or Cleat.

Questions

Can I keep my US number if I move abroad?

Yes. Keep your carrier plan, port the number to a cheaper prepaid plan or to Google Voice, or let it go and move your accounts to a new number that works from abroad. Each has a different catch.

Should I port my number to Google Voice before I leave?

It keeps the number, and Google charges a $20 fee to port in. But it becomes an internet number, and some banks and apps won't text codes to one.

Can I port my existing number to Cleat?

Not today. Cleat gives you a new US mobile number, so plan to update your accounts while the old number still works.

What if I've already left and lost access to my old number?

Contact each service's support and ask how to change the phone on file. Then put a number you control on the account and add a second sign-in method.

Do I need to be in the US to set up Cleat?

No. You need internet access and a government ID.

Sources

Facts about other companies come from their own pages, checked in September 2026.

  1. Tello Help Center, activating an eSIM outside the US https://tello.com/help_center/how-to-activate-an-esim-outside-the-us
  2. Google Voice Help, port your mobile number to Google Voice https://support.google.com/voice/answer/1065667
  3. Twilio, Lookup Line Type Intelligence https://www.twilio.com/docs/lookup/v2-api/line-type-intelligence
  4. Quo Help Center, messaging issues https://support.quo.com/troubleshooting/messaging-issues
  5. Login.gov Help, authentication methods https://login.gov/help/create-account/authentication-methods/
  6. Login.gov Help, international phone number support https://login.gov/help/trouble-signing-in/international-phone-number-support/

Keep getting your US codes after you move.

$24.99/month, cancel anytime. No SIM, and nothing to activate in the US.

  • ID checks by Stripe
  • Texts private to your team
  • Cancel anytime