Two plans. Two prices.

What's included

• A real US mobile number, not VoIP and not a virtual number. What that means.
• Every incoming text, delivered live. There are no per-text charges.
• Codes that arrive by phone call, too. Some services read a code out over an automated call instead of texting it. The call is transcribed. The transcript lands in your inbox like a text, with the code pulled out and the number that called shown.
• Five ways to read them: the live inbox in your browser, email, a Telegram chat, signed webhooks and the REST API.
• Your whole team, invited by email at no extra cost. Each person picks how texts reach them.
• Your number, held for 30 days if you cancel or a payment fails, so you have time to come back or move your accounts.

What's not included

Better you hear it here than after checkout.

• Making or answering calls. Cleat Line can't place a call. There's nothing to answer either: an incoming call reaches you afterwards as a transcript, never as a ringing phone. You can't listen to it or return it. Calls are on Cleat Full: they ring in the Cleat web app, you answer them there, and you can call US numbers from it.
• Sending texts. Nobody can send a text from a Cleat line, on either plan.
• 911 or any emergency number. Cleat Line can't place calls at all, and Cleat Full can't call 911 or any other emergency number. Keep a regular phone for emergencies.
• Choosing your area code. Numbers are assigned from available US inventory.
• More than one number on a subscription. Each line is its own subscription, monthly or yearly.
• A promise that every service will text you. Most services that turn away VoIP accept a real mobile line. No provider can promise that every service accepts every number. Try yours in your first month.

The identity check

Every line belongs to one person. Its texts stay locked until that person has verified. You can buy first and verify after, or the other way round. You verify once, with a government ID and a selfie. It takes about two minutes. Prefer not to take a selfie? Choose the ID-only option, where a person reviews the result before your texts unlock. If your ID doesn't pass before the line first renews, that first payment is refunded in full.

Our identity verification provider checks your documents. We receive the outcome and a reference to the check, not copies of your ID or selfie. Why we ask · Privacy Policy.

Billing, renewals and cancelling

• Monthly or yearly, in US dollars, through Stripe. $24.99 a month or $249.90 a year per line, plus any taxes that apply. Yearly is two months free.
• Renews every month or every year, depending on your plan, until you cancel. The renewal terms are shown at checkout and repeated in every invoice email. You can switch between monthly and yearly from Billing.
• Cancel anytime, online, from Billing in your account. The line stays yours until the end of the period you've paid for.
• No refunds for part of a billing period, except where the law requires one. Two exceptions, both automatic: if we can't set up a line you paid for, or if your ID doesn't pass before the line first renews, we cancel the subscription and refund its first payment in full.
• Held for 30 days after billing ends. Texts that arrive during the hold are kept and unlock when you resubscribe. After 30 days the number is released and may later be given to someone else. Move your accounts off it first.
• An invoice for every payment, emailed to you and ready to download from Billing.

Paying from outside the US

The price is set in US dollars everywhere. Your bank may convert it and add its own fees. In Brazil, that can include IOF. Checkout asks only for your card's country and postal code, and you can add a tax ID for your invoices. The full rules are in our Terms.

Compared with other ways to get a US number

Pick a SIM if you're in the US and need calls. Pick an app if you want a free or cheap number for calling and texting people. Pick Cleat if you need verification codes to arrive, and your team to see them.