Is there a Cleat app, and how do I install it?

There is nothing to download from a store

Cleat has no App Store or Play Store app, and none is planned for now. What there is instead: the dashboard at cleat.so/app installs straight from your browser. Installed, it behaves like an app — its own icon, no address bar or tabs around it, and notifications when a text lands on one of your lines.

It is the same dashboard and the same account, not a second product. Nothing is downloaded from a store, there is no version to keep updated, and removing it is deleting the icon.

iPhone and iPad

1. 01Open cleat.so/app in Safari and sign in.
2. 02Tap Share, scroll down the list, then tap Add to Home Screen (Apple). If it isn't in the list, tap Edit Actions and add it.
3. 03Leave Safari and open Cleat from the new icon. Notifications only work when it is opened from the home screen, so don't skip this.
4. 04In Settings, turn on Notify this device, then allow notifications when iOS asks.

Turn it on once per device. An iPhone and an iPad are two devices, and each has its own icon and its own switch.

Android

1. 01Open cleat.so/app in Chrome and sign in.
2. 02Accept the install prompt Chrome offers. If none appears, open the browser menu and choose Install app or Add to Home screen (MDN).
3. 03Open Cleat from the icon, then in Settings turn on Notify this device and allow notifications when Chrome asks.

Android has no home-screen rule: notifications work from the browser tab too. Installing is still worth the minute, because the icon is quicker to reach and the dashboard opens without browser bars around it.

A computer, if that's where you work

Chrome and Edge install it as well: open the dashboard, then use the install icon in the address bar (MDN). It opens in its own window, and notifications arrive the way the rest of that computer's do.

What a notification shows

By default it names the sender and says Tap to see the code. The code is not on the lock screen, and neither is the number it arrived on. Tapping opens the line the text arrived on, where the whole text is.

That default is deliberate: a lock screen is read by whoever is holding the phone, without unlocking it, and a verification code is worth the same to them as to you. If you would rather have the digits there anyway, turn on Show the code in the notification in Settings. It is your own account's setting, and you can turn it back off.

Codes still arrive everywhere else

A notification is one more channel, not a replacement for the others. Every text is still in the shared inbox, and still reaches email, Telegram, your webhooks and the API exactly as before. Texts in Telegram and the developer notes cover those two.

A push service can also delay a notification or drop it, and none of them promises otherwise. Treat it as the fastest of your channels, not the only one, and keep at least one other turned on for anything that matters.

What installing it does not do

• It doesn't come from a store. There is no listing to find, no review queue, and no store account involved.
• It doesn't run in the background. The phone's own push service wakes Cleat when a notification arrives; nothing of ours sits there spending battery in between.
• It doesn't keep your texts on the phone. They stay in your account and are fetched when you open a line, so there is nothing to read on a lost phone beyond what a notification already showed.
• It isn't a phone. A line receives: it cannot send a text or place a call, and it cannot reach 911.
• It doesn't change what a service accepts. That is decided by the number's line type, which what a non-VoIP number is explains, and no provider can promise a particular service.

A line costs $24.99 a month and you can cancel it yourself. What we hold about you covers the rest.